In order to ensure that your holiday is enjoyable and that the cottage meets your expectations we advise you to read the following Terms and Conditions. We advise all potential guests to also read the Access Statement before booking since the cottage is set on top and into the hill slope and is built on two levels. Pen Y Banc means, “Top of Bank”
When you make a reservation request, these conditions are deemed to have been accepted by you.
Reservations
On making a reservation/booking, this will be confirmed in writing by post or by e-mail. A booking form, and the Terms and Condition and the Access Statement will be sent to you by e mail or by post. An initial deposit of 20% of full holiday cost should be returned with the completed booking form. Reservations will be classed as provisional booking and held for ten days, allowing time for receipt of the deposit and the booking form. Payment should be by cheque sterling and should be made payable to Carol Keys-Shaw and sent to the following address:-
Y Beudy
Maesmor,
Maerdy,
Corwen,
Conwy LL21 ONS.
On the arrival of your cheque and booking form, confirmation will be sent to you by E. Mail, telephone or by post.
The booking will be deemed to have been accepted from the person named as the “first name” on the booking form or the person giving their name in a telephone booking. A binding contract will then come into existence with Carol Keys-Shaw (the owner) and the “first name” or telephone contact, once the deposit has been received.
Final payment
The remaining balance for the holiday booking will be due and payable six weeks before the arrival date. For reservations and bookings less than six weeks before arrival date, full payment must be made at the time of booking. If the full balance is not paid at the required time, we reserve the right to cancel the booking, in which case the deposit will be forfeited. We shall however endeavour to remind the customer that payment is due.
Cancellation by the Customer
In the event of a cancellation you must let us know immediately and this must be confirmed in writing. If you cancel the holiday you are still liable for the payment in full. We will try to re-let “Pen Y Banc Cottage”. If we are able to do so, then full payment will not be required, only the deposit will be forfeited unless you wish to book other dates. In the event of exceptional circumstances where this can be supported by evidence, consideration of individual circumstances will be made. The holiday maker may be covered by household insurance or holiday insurance cover.
Unavailability of property of Pen Y Banc Cottage
In the event of circumstances completely beyond our control a full refund will be given.
Arrival and departure
Weekly bookings are from Saturday to Saturday. Short break bookings can be from Friday or from Tuesday to Friday morning subject to availability. We ask that guest leave by 10.30 am to ensure that time can be given to clean and prepare the cottage for the next visitors who will arrive from 3.30 pm.
Looking after the property
We recognise that you are on holiday and do not want to spend your time cleaning, we do however ask guests that they treat the property and contents with respect. Please do not go upstairs with muddy boots or shoes. You are liable for any loss or damage to the property and content during your stay. If for any reason you are not happy, we will always endeavour to rectify the situation and we are happy to accept suggestions and ideas on how we can make your stay more comfortable. If there is equipment failure please let us knows immediately so that remedial action, if appropriate can be taken. We, the owners reserve the right to enter Pen Y Banc Cottage without prior notice (if this is not practical or possible) if special circumstances or if emergencies arise e.g. repairs, burst pipes. Please keep the garden gate shut to avoid loose sheep from wandering in the garden and eating the flowers.
Smoking
This is not allowed in the cottage or covered area.
Number of guests in your party
Pen Y Banc Cottage accommodation is registered with the Welsh Tourist board for four persons. Infants less than two years of age are not counted as full members of your party. The number of people in your party should not be more than advertised for the size of the accommodation. Guests should be indicated on the booking form but if a change is required due to change in circumstances please let us know
Personal possessions safety and security
We do not accept responsibility for personal possessions. Vehicles and contents are left at your own risk. We advise you to ensure that you lock the front door when relaxing in the back garden.
Pets
Consideration will be given to one well behaved dog. The dog must not be allowed on furniture, or be allowed upstairs. A stair gate is available. The pet must not be left alone in the cottage because of the potential of damage and chewing the woodwork and furniture. Owners are responsible for any additional cleaning in the cottage and the garden and disposing of dog waste. Because this is a live stock area it is advised that dogs be kept on a lead, supervised and kept under control at all times.
Additional information related to Terms and Conditions
Included in the tariff
All water heating, central heating, electricity, LPG gas and initial supply
of logs.
In the kitchen, one paper kitchen roll, cling film, foil, T towels, hand
towel, washing up liquid, washing powder (Daz) and Comfort. Pegs and prop
for the washing line. There is also an ironing board, and iron.
In the bathroom, Bath Mat, three towels per person, small pears soap per
person, 2 toilet rolls.
Each bedroom Beds are made up with quality linen, duvet and quilts. If
blankets are required they can be provided instead of a duvet if we are
informed beforehand. We can also provide additional pillows if required.
A hair dryer is available.
For entertainment, there are videos, tapes, CD’s and some DVD’s
and Sky TV. There are also books, compendium of games and jig saw puzzles.
There are several radios.
On request High Chair, stair gate, and travel cot can be made available.
Other information regarding Pen Y Banc Cottage
On arrival you will be shown around Pen y Banc. There is a file of information
related to services, utilities and working of domestic appliances. You
will find in the kitchen a welcome pack containing one pint of semi skimmed
milk, together with tea, sugar, coffee and biscuits to refresh you and
ensure you settle in after your journey.
All areas in the cottage and covered area are non smoking. Smoking is allowed
in the garden but guests are asked to dispose of ’butts’ safely.
This is an agricultural live stock rearing area; fireworks are not permitted
at any time of the year.
Un-protected candles should not be used in the cottage. A lantern is provided
in case of electricity failure. Matches are provided for lighting the wood
burner/multi fuel stove. Please keep the matches out of the reach of children
at all times.
A copy of the country side code is also available together with ordinance
survey maps and details of local walks.
The garden is a British Bee Conservation, Royal Society for the Protection
of Birds and English Nature wild life friendly cottage garden. (There is
no national Welsh Nature organisation yet) The back garden is secure; there
is a garden pond which is kept covered. Parents are advised to consider
this when booking. You will find a garden swing and garden furniture.
Not all mobile phone signals can be received at Pen y Banc. Sometimes this
is weather dependant.
Date 22nd October 2008
Pen Y Banc Holiday Cottage
Sarnau
Gwynedd LL23 7LG
Introduction
Pen Y Banc Cottage, (this means top of the bank) is located in the small hamlet of Sarnau, 3.5 miles east of the town of Bala and approximately 5.4 miles west from the A5 trunk road between Corwen and Betws Y Coed. The A 494 leads from the A5 to Bala and passes Sarnau which is on the right hand side, set back off the main trunk road.
Directions to the Cottage
After turning right into the hamlet of Sarnau off the A 494 from the A5 direction, Pen y Banc can be seen as you travel up the hill along the road. It is painted white to the front and can be identified by the two Velux Windows in the roof. It is surrounded by a stone wall with a mixed hedge and shrub on top of the wall protecting the cottage to the front and side from prevailing winds but at the same time allowing a distant view and forming a sun trap. The name of the cottage is on the wall by the kitchen window and above the front gate. There is parking for one vehicle at the side of the cottage. It is possible to park two motor bikes or bicycles in the covered, secure car port if required. There is unrestricted parking in the hamlet of Sarnau for additional vehicles.
The Cottage
Pen y Banc, is a two storey, split level, stone built detached but not an isolated property. It is set into the bank and hill slope. It is at least two hundred years old when people were generally smaller than they are now hence most doors on the ground floor are of generally of standard width but slightly smaller in height than average size. The two bedroom doors are narrower than standard doors and slightly lower in height.
Pen Y Banc front garden and entrance door is approached via a small double gate off the lane by the parking area. There are four shallow steps, graduated as you travel along the flagged path towards the front door which is protected by an open porch. There is a porch light. The door is situated in the centre of the cottage and on entering Pen Y Banc small entrance hall; you turn left into the living room, right into the dining room and through the dining room down two steps into the kitchen. Floors in the living room and dining room are oak laminate and ceramic tiles in the kitchen.
To access upstairs from the small hall, you proceed directly ahead up the carpeted, turned staircase and onto the landing. There is a banister to the right hand side of the stairs. Off the landing to the left is the bathroom and toilet.
The bathroom furniture and fixtures are of standard size. The electric shower is over the bath. The floor is non-slip washable Vinyl. Past the bathroom to the right you will find the main bedroom with king-size bed and if you turn left off the landing you find the second double bedroom. It is approached down, two steps and care must be taken to duck under the door frame and oak beam, avoiding head injury. There is a sign reminding guests that this is an “Olde Worlde Cottage” so duck before entering. Bedrooms, landing and stairs are covered in 100% wool Berber carpet
All windows have window locks so that parents can lock larger windows if small children are staying.
In the kitchen, units and work tops are of standard height. The back door leads from the kitchen into the covered way. Whilst the covered way is often used as a breakfast area in the summer, bicycles or even motor bikes can be parked here securely. There is outdoor lighting to this area.
From the covered way, there are seven, steep steps up to the cottage back garden. At the top of the step is another light which is switched on at ground level. On either side of the steps is a banister rail. The garden paths are paved or gravel. The garden has two small lawns, slightly sloping, surrounded by flower and shrub beds, fruit trees and roses. There is a small fish /wild life pond that is covered by two net frames.
Whilst the back garden is generally secure, surrounded by fence and stone walls with a garden gate to the side of the cottage, the front garden is not since one shrub and flower area has no fence behind it so a child or a dog could escape.
General
· Public Transport is very limited. There are bus services but the nearest train service is Wrexham or Betws Y Coed. The nearest Airports are at Liverpool and Manchester.
· The nearest shops, medical and leisure facilities including swimming pool, cinema, cafe’s restaurants and public houses are in the market town of Bala. The nearest supermarket is Summerfield in Bala. They can do home delivery.
· The RAF (Royal Air force) use Snowdonia National Park and the Dee Valley as a training area for Military Air craft and for transport
· Not all Mobile telephones work and signals may also be weather dependent.
· You are strongly advised to maintain national speed restrictions whilst visiting North Wales.
· Fuel is generally cheaper on route to the cottage in England, Wrexham, or in Mold.
· Most garages in the country areas in North Wales close by 8pm, as do local fish and chip shops.
Date 24th October 2008
